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City Investigates Taxi Call Routing Concerns

INDIANAPOLIS, Ind. — City officials are investigating confusion over how some taxi companies are routing calls.

 Companies that operate in the city are required to have central dispatch locations, but code enforcement officials are investigating to ensure they consist of more than a network of cell phones.

 6News’ Joanna Massee attempted to visit Broad Ripple Village Taxi’s headquarters at 3512 Rockville Road on Thursday, but it did not appear the company was located anywhere in the complex City officials are investigating confusion over how some taxi companies are routing calls.

 

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